All services operational
Uptime99.982 % Zone FR · PAR Region EU --:--:--
Technical sheet & status

Datacenter, certifications & availability

A site designed for business continuity: redundant power and cooling, reinforced physical security and permanent supervision. Figures, commitments and compliance roadmap, in full transparency.

Status page

Real-time service status

All services operational  ·  Last updated: less than a minute ago.

ServiceStatus30-day availability12-month availability
Power & electrical distributionOperational100.000 %99.999 %
Cooling (air conditioning)Operational100.000 %99.998 %
Network & transit (connections)Operational99.990 %99.985 %
Private cloud & virtualizationOperational100.000 %99.990 %
Storage & backupOperational100.000 %99.995 %
Web hosting / client sitesOperational99.980 %99.975 %
Support & supervision (NOC)Operational100.000 %100.000 %

Availability history measured on our supervision platform. Contractual commitments (SLA) are set out in our Terms and Conditions.

Specifications

Key technical characteristics

Location: metropolitan France. Exact address provided on justified request (secure access).

Power

  • Dual power feeds (A+B)
  • N+1 UPS
  • Backup generators
  • Monitored PDU distribution

Cooling

  • N+1 redundant air conditioning
  • Hot / cold aisles
  • Temperature & humidity monitoring
  • Controlled load ceilings

Physical security

  • Badge & biometric access control
  • 24/7 video surveillance
  • Per-rack compartmentalized zones
  • Intervention traceability
Certifications & compliance

A documented certification trajectory

INTER DATA has embarked on a continuous compliance and security program, with precise, verifiable milestones.

FrameworkStatus
ISO 27001 — information security managementRoadmap underway
HDS — health data hostingRoadmap underway
GDPR — data host and processorCompliant
PCI DSS — payment environmentsIn preparation

Details and commitments are available on the Compliance page.

Commitments

Availability & service level objectives (SLA)

Target availability

99.9 %

Baseline contractual commitment on hosting and colocation, measured monthly.

Reinforced options

99.99 %

High-availability and multi-rack architectures for critical workloads.

Response time

< 15 min

Alert supervised & acknowledged by our network operations center, 24/7.

Full terms (definitions, exclusions, service credits) in the General Terms and Conditions of Sale.

Visit or audit our datacenter?

Access by appointment and on professional justification — we respond quickly.

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